Wednesday, January 5, 2011

eReader Support

"Help. I got a (Nook, Kindle, iPad, etc.) for the holidays and I don't know what to do with it."

"Help. I got a (Nook, Kindle, iPad, etc.) for the holidays and the salesperson told me I can download all the books at the library."

The library's reference staff is fielding a number of post-holiday support questions for e-reader devices (Kindle, Nook, etc.) and using them with eBooks.

The library's NetLibrary subscription does not allow eBooks to be downloaded (i.e., "checked out" and a file downloaded to your device). However, the library's NetLibrary eBooks can be viewed online via an Internet connection, which some devices include.
***UPDATE: As of Feb. 1, some NetLibrary eBooks via Fauquier County Public Library can now be downloaded to your computer and transferred to a compatible e-reader device. Complete details are here.

There are a number of free eBook websites (especially many classic titles) that do allow you to download eBooks to your device.

Also, the library's reciprocal borrowing agreements with area libraries provide you the opportunity to access downloadable eBooks as well as other services. Alexandria, Arlington, Central Rappahannock, Culpeper/Handley, Fairfax, Loudoun and Prince William offer downloadable ebooks via NetLibrary and/or Overdrive.

Library staff can help you find information to assist you as you configure and troubleshoot your device(s). Library staff cannot assist you with the operation, configuration or troubleshooting of your personal electronic device(s). The library assumes no responsibility for patrons' equipment.

In light of the above (and in case you misplaced the manual that came with your device), here are some links to some of the more popular eReader support sites:

  • Amazon Kindle - Includes how-to guides and videos, FAQs, instructions on connecting to Wi-Fi, etc.
  • Barnes & Noble NOOK and NOOKcolor - Quick start guide, videos, apps and more.
  • iPad - Includes a section on iBooks.
  • Kobo - eReader user guides; be also sure to check out their FAQs and online demo.
  • Sony Reader - You'll have to search by your model; also see their videos, etc., specifically for the Reader Pocket.
If you're still shopping for an eReader, here are some review sources:

Happy e-Reading!

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